LAST UPDATED May 20th, 2025

1. What services does Cielotech Systems offer?

Cielotech Systems provides a suite of tools designed to help local businesses grow, including:

AI Agent, Online Reviews Management, Messaging Platform, CRM, Search Engine Optimization (SEO), Webchat Services, Payment Processing, Social Media Marketing and much more.

2. What industries does Cielotech Systems serve?

Cielotech Systems primarily supports local service-based businesses—including healthcare providers, contractors, real estate professionals, and retail—looking to grow online visibility and streamline communication.

3. What is the AI Agent and how does it work?

The AI Agent is a virtual assistant designed to handle customer inquiries via Phone, SMS, webchat, and social platforms—offering real-time, around the clock, automated support to capture leads, book appointments, and follow up with clients.

4. Does Cielotech Systems offer Review Management tools?

Yes, their platform helps businesses generate 5-star reviews, monitor online reputation, and respond to feedback from platforms like Google and Facebook—all from one dashboard.

5. Can I use Cielotech Systems to text my customers?

Absolutely. The platform includes a two-way messaging system that integrates Phonecalls, SMS, email, and social messaging, so you can manage all customer communication in one place.

6. How does the Webchat feature benefit my business?

The Webchat widget captures visitor contact information and instantly connects them to your team via text or AI Agent follow-up—turning website traffic into real leads.

7. Is there a mobile app available?

Yes. Cielotech Systems offers a mobile app so you can respond to leads, manage communication, and track performance from anywhere.

8. How does the payment processing feature work?

Cielotech Systems' payment solution allows businesses to request payments via text messages, enhancing response rates compared to traditional methods.

Features include customizable invoices, multiple bank account connections, and support for various payment methods like credit/debit cards, HSA, bank transfers, Google Pay, and Apple Pay.

9. What makes Cielotech different from other CRM or marketing platforms?

Cielotech Systems combines local SEO, automation, messaging, payment tools, and reputation management into one easy-to-use platform designed specifically for small businesses with 24 hour support.

10. Do I need technical skills to use the platform?

Not at all. Cielotech provides concierge onboarding and 24 hour support to help you get up and running—even if you’re not tech-savvy.

11. How can I get started with Cielotech Systems?

You can begin by visiting their Quick Start page to schedule a 20-minute concierge onboarding session. This session will guide you through setting up your account and utilizing their services.

effectively.cielotechsystems.com

12. Is Cielotech Systems a subscription-based service?

Yes, Cielotech Systems operates as a subscription-based platform. Clients pay a recurring monthly fee to access its suite of tools—including messaging, AI automation, payment processing, webchat, SEO, and review management. Flexible plans are available based on your business needs, and around the clock support is included to help you get the most out of your subscription.

13. Can I cancel my subscription at any time?

Yes. Subscriptions are flexible, and you can cancel anytime based on the terms outlined in their

Terms & Conditions

.

14. How do I know if Cielotech Systems is right for my business?

You can schedule a free 20-minute demo session to explore the platform’s features and see how they align with your business needs.

15. Is there an affiliate program available?

Yes, Cielotech Systems offers an affiliate program where you can earn recurring commissions for referrals.

Details about the program and commission tiers can be found on their Affiliate

Page.cielotechsystems.com

16. How does Cielotech Systems handle my personal information?

Cielotech Systems outlines its data collection, usage, and protection practices in its Privacy Policy.

They emphasize not selling or renting personal information to third parties and detail how data is used to provide and improve their services. https://cielotechsystems.com/privacy

17. Who can I contact for support or inquiries?

For any questions or support needs, you can reach out via:

Phone: (786) 745-7772 Email: [email protected]

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:

Cielotech Systems, LLC.

Attn: Privacy Officer

6151 Miramar Parkway Suite 220

Miramar, FL